Account details are currently sent to all new customers. If you purchase a game you'll receive your account details along with the activation code to your purchased game.

If you have purchased one of the games from Clockwork Pixels in the past but don't have your login details please use the Contact Page to get in touch and we'll send them right out.

Please log in to the Account Page using your current details. You can then use the 'Update Account Details' option to let us know about your change of email address and update your username & password. If you have changed your email address and no longer have access to your old account please use the Contact Page to tell us. Please provide at least some of the following information :

• The game's name.
• The email address you used to purchase the game.
• The order ID you received after purchasing the game.
• The date of purchase.

There are a couple of reasons why the activation keys may not work as expected. If these do not help please email us via the Contact Page.

1) Please make sure you have entered the activation keys correctly. Usually it's best to copy and paste them directly to avoid typos (using Ctrl+C and Ctrl+V).

2) To combat piracy we may occasionally need to update the activation system. The account page will always have valid keys so if you're having problems with them it may be worth downloading the latest versions of the games.