I'm new to downloadable games. How does it all work?
To try out a game for free, click the 'Download' link to download the trial, then run this file to install the game.
This will place an icon on your desktop which you can use to play the game.
If you enjoy a game and wish to purchase it please use the 'Buy Now' button on this website or within the game.
You'll be emailed a download link for the full version. You'll also recieve your account details, so you can login
at any time to re-download your full version purchases.
I've lost my activation details. What do I do now?
If you have your account details, please log in to the
Account Page. All your activation keys
will be listed.
If you don't have your account details, please use the
Contact Page and supply us with some
of the following details, we'll track down your order and send your account details out straight away.
- The game's name.
- The email address you used to purchase the game.
- The order ID you received after purchasing the game.
- The date of purchase.
My old activation details (Email & Key) won't work! Why not?
The activation system was updated in 2010. Although we sent an update email to all customers at the time, I'm sure many of these ended up in spam folders.
Please use the
Contact Page to supply us with some of the following details, we'll track down your order and send your activation keys and new account details out straight away.
- The game's name.
- The email address you used to purchase the game.
- The order ID you received after purchasing the game.
- The date of purchase.
If your email address has not changed since you purchased your games, you can also use the Activation Keys Page to have your
new activation keys emailed directly to you.
Can I install and play the games on another computer?
Yes, please feel free to install and play all the games on any computer you own. All the
games support player profiles so your whole family can play with the games remembering each
person's progress.
Please note however, you must never share your account details or activation details with
friends or via the internet. If a friend gives your account details to their friend and so
on you will quickly lose control of your account and in order to prevent piracy we will be
forced to cancel it and your activation keys.
Can I install and register/activate a game without an internet connection?
Yes, simply burn the installer onto a CD and use this to install the game on your non-internet PC. You can then enter your activation code without the need to go online.
Please note however, you must own the computer you are installing the game on. You should never share your activation details with friends or via the internet!
I have not received my activation code. Where is it?
Your activation code will be emailed to you after your purchase has cleared. In most cases this is straight away and the email should be waiting for you.
If you do not receive an email please check your 'spam' folder, sometimes legitimate emails do get blocked.
Please contact us via the
Contact Page for further assistance with at least some of the following information :
- The game's name.
- The email address you used to purchase the game.
- The order ID you received after purchasing the game.
- The date of purchase.